Privacy Policy

Last updated: July 2026

Winstone Chemical (“we”, “us”, or “our”) operates the website winstonechem.com (the “Site”). This Privacy Policy explains how we collect, use, and protect information when you visit our Site or contact us regarding calcium carbide products and export services.

1. Information We Collect

We may collect the following information when you interact with our Site:

• Contact form submissions: name, email address, subject, and message content when you submit an inquiry through our Contact page.
• WhatsApp / direct communication: information you voluntarily share when contacting us via WhatsApp, email, or phone.
• Technical data: IP address, browser type, device information, and pages visited, collected automatically through standard web server logs and, where enabled, analytics tools such as Google Analytics.

2. How We Use Your Information

We use the information collected to:

• Respond to product inquiries and quotation requests
• Provide customer support and manage business communications
• Improve our website content and user experience
• Comply with legal and export documentation requirements where applicable

3. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. Information may only be shared with trusted logistics partners, freight forwarders, or customs brokers where necessary to fulfill an order you have requested, or when required by law.

4. Cookies

Our Site may use cookies and similar technologies to support basic functionality and, where enabled, to analyze site traffic. You can control or disable cookies through your browser settings; disabling cookies may affect certain features of the Site.

5. Third-Party Services

Our Site integrates third-party services including Google Maps and WhatsApp. These services operate under their own privacy policies, and we encourage you to review them separately.

6. Data Security

We take reasonable technical and organizational measures to protect the information you provide. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

7. International Data Transfers

As an international exporter based in China serving customers across Southeast Asia and other regions, information you provide may be processed or stored in jurisdictions with data protection laws that differ from your own country.

8. Your Rights

Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information. To exercise these rights, please contact us using the details below.

9. Children’s Privacy

Our Site and services are intended for business use and are not directed at individuals under the age of 18. We do not knowingly collect information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact Us